Returns, Exchange & Refund Policy
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Here are our guidelines:
- Click here to initiate a return/exchange. Please contact us at support@thefittheory.in.
- Do return the product(s) to us in the original condition. If the products are produced in poor condition or have been worn, a refund will not be providedÂ
- Please keep the tags on and receipts safe—no take-backs without them.
- We have only one time return policy for our orders, products can be exchanged or refunded once.
- You have 14 days to return the product. (some exceptions may apply)
- We do not offer returns or exchanges on accessories & Final Sales.Â
- We will refund the total amount during returns. Your source account will be credited within 7 business days from the date of us receiving the returned product (in its original condition)
- Cancellations will only be possible till the order has not been dispatched from the warehouse
- Once the product is exchanged and delivered, no further actions such as exchange or refund will apply to that order
Refund for Free product deals
- Any items purchased during a BOGO (Buy 1 and Get 1 free) or any such promotions wherein free products are included, such orders will not be eligible for returns or exchanges.Â
Refunds
- Refunds are quick and easy on all returns. Here are our guidelines:
- We will keep you posted on the status of your refund request once the item is returned to us.
- You will be refunded the total amount within 7 business days to your source account.
- For COD orders, we will send you a link to help you get your refund credited quicklyÂ